FAQ
Our AI assistant answers your questions instantly.
What is a Digital Product Passport (DPP)?
A digital record — usually reached through a QR code — that carries a product’s materials, origin, repair and sustainability data. Under the EU ESPR it is becoming mandatory for many product categories.
Do I need blockchain knowledge to use TTrace?
No. You enter products and batches in a normal dashboard; the blockchain record is written automatically in the background.
Is there a free plan?
Yes. Start on the free plan without a credit card and move to a paid plan as your needs grow.
How do my customers verify a product?
They scan the QR code on the product with their phone camera; the verification page shows whether it is genuine and displays the passport. No app download needed.
Is my data safe?
Records needed for verification are written to blockchain so they cannot be altered, and you decide which information is public.
A verifiable identity for every product.
Our AI assistant answers your questions instantly.